Students’ Perception of Politeness in Communicating with Teachers Through Instant Messaging Application:A Narrative Inquiry

Abstract

ABSTRACT

This paper aims to determine students' perceptions about etiquette and politeness that must be considered by students when communicating with teachers in an instant messaging application. This study is a qualitative study with a narrative inquiry. The object of research was 8^th grade students of Al-Abidin Islamic Middle School Surakarta.The data were collected by interviewing five students from the 8^th grade of Al-Abidin Islamic Middle School Surakarta.The results showed that most students already understood the concept of politeness, although it was still simple. Students also understood the reasons why they have to be polite in sending messages to the teachers, although the reasons were more due to age differences.In assessing the contents and the procedures how the way they send massage, the students have already known which one polite or not.

ABSTRAK

Makalah ini bertujuan untuk menentukan persepsi siswa tentang etiket dan kesopanan yang harus dipertimbangkan oleh siswa ketika berkomunikasi dengan guru dalam aplikasi pesan instan. Penelitian ini adalah penelitian kualitatif dengan pertanyaan naratif. Objek penelitian adalah siswa kelas 8 Sekolah Menengah Islam Al-Abidin Surakarta. Data dikumpulkan dengan mewawancarai lima siswa dari kelas 8 Sekolah Menengah Islam Al-Abidin Surakarta. Hasil penelitian menunjukkan bahwa sebagian besar siswa telah memahami konsep kesopanan, meskipun itu masih sederhana. Siswa juga memahami alasan mengapa mereka harus sopan dalam mengirim pesan kepada guru, meskipun alasannya lebih karena perbedaan usia. Dalam penilaian isi dan prosedur bagaimana mereka mengirim pesan, para siswa sudah tahu mana yang sopan ataupun tidak.